Best Price & Service
Our family purchased a swim spa from the Hesperia location. Jeremy was the most helpful sales person answering all our questions to make our decision on this purchase. We still drop in to see Jeremy for care products and say hi. Everyone there is like family, would recommend them for all you pool and spa needs.
Thank you Jeremy for walking me from start to finish on the purchase of our swim spa. Jeremy honored my deposit after I had to delay my purchase the first time which was great very loyal! Jeremy was very honest and is always willing to help. The swim spa came out great and my kids are happy and are swimming year round. Thank you Seacard pools and special thanks to Jeremy.
We bought an in ground vinyl pool from the Hesperia store this year. Laurie and staff were very friendly, knowledgeable and helpful without making us feel pressured to buy. We were kept fully informed throughout each step of construction. The construction crews were professional, their work was high quality and fast. Any concerns were immediately addressed even after pool completion. I would highly recommend Secard pools.
I got great customer service I came from Palmdale because I couldn’t get any service at the Lancaster store. Lori the manager at the Hesperia store was so helpful she went way above customer service. If I need anything else from Secard pools I will make the trip. Thank you so much for your help Art Forman
Went to them to buy a few things and ask a bunch of questions. All questions were answered and if they didn’t think I was getting it they kept explaining until I did. Very nice people and the store is well stocked. We will continue to use them for all our pool and spa needs.
A One Stop Solutions Shop
Wow- I can’t say enough about the team at this location- I live in Corona but I was driving by and saw the location in Hesperia and I decided to stop in. It wasn’t that I needed to buy anything, I just had a few questions and concerns about my existing Secard pool. Well, Laurie was so pleasant, so knowledgeable and so helpful that when it came time to replace my liner I decided to bypass the 4 closer locations and go to Hesperia, just so I could deal with her. Do yourself a favor, drive “up the hill” and see for yourself!
I bought an above ground pool from Secard back in 2006 and loved it. Due to the bank screwing us out of our house we had to abandon the pool. So now we have settled into a new home and back to Secard I went. The whole reason I went back was because of Laurie. We built a rapport back in 2006 and she helped me pick the right pool for our size family. She made sure everything was taken care of including installation. She is extremely organized and a great representative for Secard. Love my pool!
I bought a swim spa a few months back at a different location, Pic Rivera. That location has not been very helpful with some of the questions that I had about the functions on my swim spa. I called the Hesperia office and spoke with Jeremy. He knew that I would not be purchasing anything, but still took 25 mins to help me and walk me, step by step, through some of the functions of my swim spa and managed to save me money on my electric bill. He also told me to call back anytime if I need more assistance. Definitely recommend him. Thank you Jeremy
I’m finally getting around to writing this review for Secard Pools from our completion in September 2015! 😀
My husband had been researching the different types of pools, i.e. built in/concrete, above ground/vinyl, in ground/liner, etc., getting the pros & cons on what was going to be best for us, especially since we live in the High Desert & can get extreme temperatures, Super hot or Super cold, during certain times of the year.
When we made the decision that the liner pool was going to be the one, we really wanted to visit the local Secard Pools location in Hesperia, California to see the pool on display outside, meet the people there & check prices. We couldn’t have picked a Better location to inquire!! The Manager, Laurie, who is SO knowledgeable, helpful, personable, professional & has a Great sense of humor, helped us & really ‘Sold Us’ on the Secard Brand. We also met Jeremy at the location & were equally impressed with him! Secard has definitely assured that they place the Very Best in their locations!! They have Never disappointed!
So, we decided to go forward with Secard Pools & work with them on determining what was going to work best for our home & how they could make that idea come to fruition. Then the work began, all coordinated through Secard Pools Construction Office, who were all exceptional. Each set of Secard Pool Workers/Specialists worked hard, were good at what they did, courteous & considerate of not only doing their jobs to the top of their abilities, but to do a job that would keep the typical mess with Any home project, to a minimal! For us, even though we’re the Customer & paying for their services, we wanted to show them our appreciation for each time their workers were here for the day. We decided to fill an ice chest with waters & Gatorade’s for their use & offered to have pizzas delivered, so they’d be welcome to take their lunch break in our patio setting, relax while they ate & be right there to go back to work on it after lunch. I loved seeing the looks on their faces when we’d offer… Happy & So Appreciative. In fact, I just remembered… one of the times when the pizza delivery guy showed up, he saw the Secard Pools truck out front & said, “Oh, Secard Pools! That’s who put our pool in at our house!” I said, “Really? How long ago?” He said, “About 20 – 25 years ago, we love ours! It’s a liner pool.” I said, “So it still looks good?” He said, “Oh ya, we’ve had the liner replaced since then, which is normal for that length of time, it wasn’t expensive in comparison to those concrete pool rehabs & it looks brand new, like they installed it just last week!” WOW!!! What a Testimony to what we were having done at our home, it gave us even more peace of mind! 😀
Although our weather changed into Wintertime soon after the pool was completed, since we waited until later in the year to do this, we did get several swim times in before it hit, we did the salt water system, No Regrets, and we thoroughly enjoyed it & look Forward to Summertime temperatures to get back in there! We didn’t have a heater installed, but maybe we should have! LOL Our grandkids Love the pool too!!
Thank you So Much to Laurie & Jeremy at the Hesperia, California location & Secard Pools, for the Great job you guys all did!!
Bill & Evie Farnell
I recently purchased a beautiful swim spa from Secard pools, Hesperia. Laurie and Jeremy were incredibly informative, polite and professional. No pressure involved. My experience was Awesome! They now have a customer for life.