Amazing to work with
After buying our new home we knew we wanted a swim spa for our enjoyment, relaxation, and entertainment with family and friends. After doing some online research I went to our local Secard Pools and Spa. The guys there were amazing to work with. It was low pressure and they had the spa I wanted. We coordinated with delivery and set up and they’re very flexible with their time. Over the past two years I’ve had nothing but the best help and service with them. I still buy all of my supplies from there and enjoying paying them a visit and saying hi.
I highly recommend this business to meet all of your pool needs!
Memorial Day Weekend in 1999 was the first time I walked into the door of this business. On sale for $1,199 was my first doughboy, which I am still using twenty years later! Secard Pools sells excellent quality products at a fair price, and backs their merchandise. Their staff are knowledgeable about the products they sell and are always polite and helpful. I highly recommend this business to meet all of your pool needs!
Today I called Secard Pools 951-928-3387 to ask about finding a pool company that would service above the ground pools. I spoke to RICK and he directed me to Splash Zone – Blake 951-240-9434. I called him right away and he will be here tomorrow to help me with my pool. What service!!~~
I also called Leslie Pools in Perris and the man said they do NOT recommend any companies to customers for pool maintenance and he could not help me. I called him back and told him how RICK at Secard Pools was able to help me out and found a local company for my pool servicing.
So I would say that Secard Pool has my business as it CARES about its customers. GO RICK~~~~
Beyond Customer Service Greatness
I just wanted to take the time to mention what a wonderful establishment and location of this particular Secard Pools. My family and I have always wanted a pool and we were in the market and actually window shopping with no intent to purchase a pool because we thought we couldn’t have afforded one however Vince, Rick and Ricardo, educated us on the bright side of the pool pricing and it was actually very affordable. I joked with Vince how he could sell me air to breathe however all jokes aside, this crew is simply amazing and cared beyond any sale and amount. We spent 3 hours chatting it up and I must say their rapport was refreshing and full of customer service excellence. I couldn’t have been happier buying from them and we went to other locations and competitors prior to Secard Pools Menifee. Needless to say we have been back to the store at least 5 times to buy all our maintenance products with a smile and we absolutely love our pool. All the guys know me by my name and they adore our whole family just like we adore them. Thank You again Vince, Ricardo and Rick.
I have had nothing but AMAZING customer service at Secard. They NEVER try and push a product.They sold me only the products I needed to fix my pool. Every time I go in there they remember me and ask me how the pool looks. Super awesome service with OUTSTANDING prices!!! Thank you Secard for giving us such great service and somewhere to go!!!
These people are awesome and have the great knowledge of thier equipment and supplies from where I get all my stuff for my above ground pool and would recommend them to everyone.
Excellent customer service will com back to secard !!
the only pool store to use
Greg and Kate are incredible! They are very friendly, patient and extremely helpful! I have NO clue how to take care of my in-ground vinyl pool and they patiently walked me through it. They didn’t try to sell me on chemicals I didn’t need and really care that I have a great pool to enjoy! I won’t go anywhere else for products or advice.They know their stuff!
i had trouble getting my spa working first one i ever bought i called up secard here in romoland and greg took time to come over to my house to show me what i was doing wrong thank you greg appreciate you coming over on your own personal time great sevice like i said
I have had nothing but AMAZING customer service at Secard. They NEVER try and push a product I don’t need unlike those other chain stores. I was one of four customers in a matter of an hour that the OTHER chain store had told to drain my pool. When I went to Secard Kate and the gentleman told me that was not necessary. They asked what was wrong and then sold me only the products I needed to fix my pool. I was able to get it where it needed to be within 4 days. Every time I go in there they remember me and ask me how the pool looks. Super awesome service with OUTSTANDING prices!!! Thank you Secard for giving us such great service and somewhere to go!!!