Secard Pools Menifee Reviews

Secard Pools and Spas Romoland Ca

Located at:
27232 Watson Road, Menifee, CA 92585
Phone:
951-928-3387

Avg Rating: 4.70 stars

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Great service

5
 by 

i had trouble getting my spa working first one i ever bought i called up secard here in romoland and greg took time to come over to my house to show me what i was doing wrong thank you greg appreciate you coming over on your own personal time great sevice like i said


LOVE EM

5
 by 

I have had nothing but AMAZING customer service at Secard. They NEVER try and push a product I don't need unlike those other chain stores. I was one of four customers in a matter of an hour that the OTHER chain store had told to drain my pool. When I went to Secard Kate and the gentleman told me that was not necessary. They asked what was wrong and then sold me only the products I needed to fix my pool. I was able to get it where it needed to be within 4 days. Every time I go in there they remember me and ask me how the pool looks. Super awesome service with OUTSTANDING prices!!! Thank you Secard for giving us such great service and somewhere to go!!!


Do not use seacard!

1
 by 

Hello .. I am currently doing my vinyl pool and am unhappy with the work on it. We have contacted harmony and Kate and the construction manager, Brian ,but it appears that they do not care to rectify the issue. We also are being charged for undisclosed fees of $500 for bonding? Why wasn't I informed of this ? I am sure this is not the 1st pool done at seacard. How is that you do not know to disclose this fees? Also why would they splice the light wires? Are they incompetent and can not measure correctly? I am displeased with how the pool equipment was placed.if you are considering using seacard.. I would really reconsider. They nickel and dime you for everything! Like $1000 to haul away dirt and $1500 to do the electrical and $1000 for permits which only cost $340 at our city. We did our electrical for half the cost and will haul the dirt for a third of the cost.

Response: Mr. Corpeno,

I am the operations manager for Secard Pools and It is my duty to ensure that every customer receives a pleasant experience when purchasing one of our products. I reviewed your file and it appears that we were out to take care of some of your concerns with the equipment leveling and the wall panels. I just wanted to make sure that all of this was done to your satisfaction. Please email me directly at bob@secardpools.com, and let me know if I can help with anything.

Bob cannon
Operations Manager
Secard Pools & spas


Great service

5
 by 

Great service and great deal. We bought a display model and they had it ready way before what we were told. We were given a great deal and they are a company of their word. Will do business again with them.


Outstanding

5
 by 

We had great customer service and got a great price and deal. They are willing to work with you on making sure you take home a pool. Definitely will buy from them again and like their speedy service in getting your product ready.


exceeds my expectations

5
 by 

My experience with the staff regarding our new pool, was wonderful. upon our visit, we met AAron who was most helpful and answered all my questions regarding pool safety because we have a disabled son, age five, who loves the water and the wall around the pool was the sellng point for me. We live in the San Diego area and the various crews had to travel nearly 100 miles each time to complete the job.A special thanks to the digging crew, Victor, Jeff and Jeremy and Jeremy and Victor came back with Fernando to build the wall. They worked sooooo hard. Next came the ledge crew, Jesus and Federico followed by Travis who measured for the liner. The install crew consisted of Marcelo, Miguel S,Miguel Z, and Jesus. The liner arrived and Beto and Fidel completed the job. RJ took care of all the permits and gave me the very thorough orientation.Thank you Brian for answering all my questions.


Great Job!

5
 by 

I just want to give a shout out to Larry the salesperson over at the Romoland Store. He sold me my pool explained the process and it went exactly how he stated. Thank you for taking the time to explain thoroughly everything. I have a hard time trusting people but the time Larry devoted to helping me get this pool for my kids was so valuable that I have referred people in San Diego County to get a pool from Secard Pools. The kids love it and that is what its about!!! Glad I went with your company. Thank You Lani Sylvas


Long Time Customer - Highly Recommend

5
 by 

We have been customers of Secard Pool and Spas in Romoland for almost 15 years. They have made my life so much easier. Larry has taught me so much about taking care of my pool. He and his staff are always so helpful and pleasant! I appreciate this store more than I can say. I Highly recommend this store to anyone with a pool or spa! Thank you Secard Pool and Spas!!!


Nothing but nice things to say

4
 by 

I just wanted to say that I have nothing but really nice things to say about the people at the store and the workers that put our spa in, also Larry Becker, the store manager, made sure that we got the best price for our spa. Everyone was nice. They did a great job.


Very Nice People

5
 by 

I just wanted to say that the Romoland store has some very nice people there. They were very helpful and at times very funny. They answered all my questions and was very patient with me.

So I just want to say thank you to the people at the Romoland store for all your help.

S.N.


Page:
12
Avg Rating: 4.70 stars

Click here to submit your review


Submit your review
* Required Field

Great service

5
 by 

i had trouble getting my spa working first one i ever bought i called up secard here in romoland and greg took time to come over to my house to show me what i was doing wrong thank you greg appreciate you coming over on your own personal time great sevice like i said


LOVE EM

5
 by 

I have had nothing but AMAZING customer service at Secard. They NEVER try and push a product I don't need unlike those other chain stores. I was one of four customers in a matter of an hour that the OTHER chain store had told to drain my pool. When I went to Secard Kate and the gentleman told me that was not necessary. They asked what was wrong and then sold me only the products I needed to fix my pool. I was able to get it where it needed to be within 4 days. Every time I go in there they remember me and ask me how the pool looks. Super awesome service with OUTSTANDING prices!!! Thank you Secard for giving us such great service and somewhere to go!!!


Do not use seacard!

1
 by 

Hello .. I am currently doing my vinyl pool and am unhappy with the work on it. We have contacted harmony and Kate and the construction manager, Brian ,but it appears that they do not care to rectify the issue. We also are being charged for undisclosed fees of $500 for bonding? Why wasn't I informed of this ? I am sure this is not the 1st pool done at seacard. How is that you do not know to disclose this fees? Also why would they splice the light wires? Are they incompetent and can not measure correctly? I am displeased with how the pool equipment was placed.if you are considering using seacard.. I would really reconsider. They nickel and dime you for everything! Like $1000 to haul away dirt and $1500 to do the electrical and $1000 for permits which only cost $340 at our city. We did our electrical for half the cost and will haul the dirt for a third of the cost.

Response: Mr. Corpeno,

I am the operations manager for Secard Pools and It is my duty to ensure that every customer receives a pleasant experience when purchasing one of our products. I reviewed your file and it appears that we were out to take care of some of your concerns with the equipment leveling and the wall panels. I just wanted to make sure that all of this was done to your satisfaction. Please email me directly at bob@secardpools.com, and let me know if I can help with anything.

Bob cannon
Operations Manager
Secard Pools & spas


Great service

5
 by 

Great service and great deal. We bought a display model and they had it ready way before what we were told. We were given a great deal and they are a company of their word. Will do business again with them.


Outstanding

5
 by 

We had great customer service and got a great price and deal. They are willing to work with you on making sure you take home a pool. Definitely will buy from them again and like their speedy service in getting your product ready.


exceeds my expectations

5
 by 

My experience with the staff regarding our new pool, was wonderful. upon our visit, we met AAron who was most helpful and answered all my questions regarding pool safety because we have a disabled son, age five, who loves the water and the wall around the pool was the sellng point for me. We live in the San Diego area and the various crews had to travel nearly 100 miles each time to complete the job.A special thanks to the digging crew, Victor, Jeff and Jeremy and Jeremy and Victor came back with Fernando to build the wall. They worked sooooo hard. Next came the ledge crew, Jesus and Federico followed by Travis who measured for the liner. The install crew consisted of Marcelo, Miguel S,Miguel Z, and Jesus. The liner arrived and Beto and Fidel completed the job. RJ took care of all the permits and gave me the very thorough orientation.Thank you Brian for answering all my questions.


Great Job!

5
 by 

I just want to give a shout out to Larry the salesperson over at the Romoland Store. He sold me my pool explained the process and it went exactly how he stated. Thank you for taking the time to explain thoroughly everything. I have a hard time trusting people but the time Larry devoted to helping me get this pool for my kids was so valuable that I have referred people in San Diego County to get a pool from Secard Pools. The kids love it and that is what its about!!! Glad I went with your company. Thank You Lani Sylvas


Long Time Customer - Highly Recommend

5
 by 

We have been customers of Secard Pool and Spas in Romoland for almost 15 years. They have made my life so much easier. Larry has taught me so much about taking care of my pool. He and his staff are always so helpful and pleasant! I appreciate this store more than I can say. I Highly recommend this store to anyone with a pool or spa! Thank you Secard Pool and Spas!!!


Nothing but nice things to say

4
 by 

I just wanted to say that I have nothing but really nice things to say about the people at the store and the workers that put our spa in, also Larry Becker, the store manager, made sure that we got the best price for our spa. Everyone was nice. They did a great job.


Very Nice People

5
 by 

I just wanted to say that the Romoland store has some very nice people there. They were very helpful and at times very funny. They answered all my questions and was very patient with me.

So I just want to say thank you to the people at the Romoland store for all your help.

S.N.


Page:
12