If you’re looking for a low cost way to add a pool to your home, look no further. Vince was amazing at working within our budget and space limitations to provide us the pool of our dreams. He was amazing from start to finish even though I was a huge pain throughout. He always returned my phone calls in a timely manner, held my hand throughout the process and resolved any issue that came up. We are very happy lifelong customers!
We purchased a pool & spa in July! Vince Madison was awesome! He was great to work with! I will do all my pool shopping at his location in Orange! We got a great deal! Great pool & spa! My family wants to say thank you!
Check my Review
Went to the Orange location for some parts. Manager was very helpful, I have been in this location several times and always get great customer service. I will continue to go to the Orange location. Very easy to find. Thanks!
our ‘pool store’ for as long as we live here!
I wish I had known about this place sooner! We moved into a house where the in-ground pool was seriously neglected and the water was black when we moved in. After spending too much money with other stores that were majorly lacking in customer service, I decided to try Secard pools on Chapman, next to El Pollo Loco. By the time I first visited Secard Pools, we had replaced all the pool machinery and equipment and I needed chemicals to get the pool Summer-ready. Vince is AMAZING!! He helped me choose the most effective and most economical options for my pool. Although it’s mostly an spa/above ground pool place, Vince was happy to share his knowledge of in-ground pools and point me in the right direction. I am a serious bargain hunter, and had priced things out online before going into the store, and their prices are great! Because of Vince’s awesome service and the great prices, I’ve decided Secard is our ‘pool store’ for as long as we live here!
Problem with pool liner stain. Stain treated by Secard employee.
My pool liner developed copper staining during the second season. I discussed the problem with Secard. A Secard employee came to my house, with chemicals, several times and treated the stain for multiple weeks AT NO CHARGE. These people are very professional and really care about their customer’s satisfaction. I will be their customer for a long time. Thanks, Secard
Wonderful Experience – Friendly Staff: Vince
I am extremely happy that I found the Secard store in Orange, CA. Vince was helpful, friendly, kind and made me feel comfortable even though I had a lot of questions. My pool is spectacular, especially with the advice fiven to me on the install. Vince was patient and helpful everytime I called for help (about 3 times!). When I asked how much more my water bill would be, they said “only about $50”, so I really thought it would be about $75 thinking they were underestimating. But, it was under $50! They were honest about everything!
Very Happy with Spa
I’ve been very happy with my spa purchase from this store. The staff has been especially helpful and answered all of my questions plus some. I’m not new to owning a spa, however I have learned alot since buying one from Seacard that made me realize I didn’t know as much as I thought I did. Great service. I love my spa!
they’re pool liners suck they dont have warranty on anything they sell they day they do but they lie dont buy nothing from them