Got it done
I needed to find replacement parts for my spa.I called and spoke to Greg.After a quick conversation I emailed a video of the old part in action,
When I arrived at the Pico Rivera location, as I began explaining Greg already knew who I was.He quickly found the parts,told me what to do.
It worked marvelously.
I highly recommend this location.The service and expertise is A-ONE.
Thanks Greg for great service and knowledge.
If there is a 10 star review, Secard Pools and Spas will receive it from me.
If there is a 10 star review, Secard Pools and Spas will receive it from me. I was so happy during the entire process, from signing documents, the construction process and the final commissioning of the pool to me. My family and I myself are so happy with our new Islander pool. I want to finally say to the owners of Secard Pools and Spas that Greg is a valuable company asset. Finally, I truly enjoy visiting Secard Pools buying products as I feel as a Secard Pool family member.
I have been happy with my pool
I have been happy with my pool purchased from Secard and satisfied with the service. A few months after the pool was installed, there was a problem with the compacted soil that forms the shape for the pool. The company came out, removed the liner, recompacted the soil and reinstalled the liner. Of course it was necessary to drain the pool first, and then refill it – which can be costly with water rates but I have not had that problem again. This repair was covered under the warranty and I did not have to pay Secard to have the problem corrected. I could not have afforded to buy a pool from a typical pool contractor, and because it was so economical, I purchased the “Islander” style from Secard. Now, my wife and I talk about how we cannot imagine how we lived so long in the San Fernando Valley without a pool.
would highly recommend this company.
I would recommend Secard Pools & Spas for all your pool needs . I recently purchased a pool liner for my pool .Greg from the Rosemead store was very professional and knowledgeable about the product.The workers that came to the house did a great job of the installation. Ashly from the main office in Rancho Cucamonga was very accommmodating when she was able to move my installation date up . I had guests coming form out of town for my daughters wedding and the install date was scheduled after the wedding date. Another customer had cancelled their date and Ashly immediately informed me a sooner date was available and was able to re-schedule before the wedding date. Thank you Ashly and Secard Pool & Spas for caring of your customers. In this case me. I would highly recommend this company.
Secard pools and spa , Greg and his team are the best and worth checking it out ! 5 stars in professional , honest , great products , and nice home improvement for many years !
Laurie was such a great help. My husband passed and always handled the pool. I had to call on several occasion for advice and Laurie was so patient and helpful.
I recommend this pool supply store if your looking for knowledge on your pool.
I live in between the Orange location and the Pico Rivera location. I went down to Orange location and dealt with a long wait, then to deal with 2 employees who couldn’t decide who to help me, then left with recommendation to call or come back when another salesman from another location was going to be in there store and could help me.( I had bought a above ground pool from Costco web site) So, i decided to call pico rivera store, whom ever answered the phone was knowledgeable and willing to spend time answering my endless questions. I decided to drive down there.There where 2 men working. The man helping me (Greg) could have been manager or owner, not sure which, but he educated me on the above ground pools. I couldn’t make a decision that day and left and must have called back twice with more questions and he always was patient and willing to answer my questions. I finally decided to return the Costco pool and buy a SeaBreeze pool from them. I did have to call back a few times during set up and filling pool and starting the chemicals, always answered and helpful. this store was 5.8 miles further for me but the customer service I received before during and after is what small business is all about. Even when he knew I already bought the Costco pool he never tried to blow me off. He was willing to share his knowledge and educate me and I think he just loves the product and enjoys his job, to be this pleasant. My only regret is he is 26.8 miles from me and I have to drive to buy chemicals and pick his brain. I don’t like what my home depot offers and I admit going to Leslie pools in FV but they are $$$$. You decide.
We could not be more pleased
What a great experience from the sales department to the general help at the store. We could not been more pleased. Setting up the appointment to delivery was easy and accommodating. They worked with my work schedule and were able to deliver at time desired. Most importantly Greg, manager at Rosemead store explained in detail how to operate and care for our new swimming spa. To me it is important to have a quality product but most importantly to have the people to back the product. Secard Pools & Spas has been amazing in their support. If anybody is looking for a hot tub/swimming spa/pool, I recommend Secard Pools & Spas. It is not just the product, most importantly is the people behind the product.
I am new to pool maintenance so I spoke to Greg on my last visit and he was very pacient and knowledgeable. He walked me through all the basics and gave me what I needed to keep my pool in shape. Thanks Greg
Secard Pico Rivera
Greg the salesmen at Secard is awesome. Hes helpful and very patient. We love our pool and just had the liner replaced. The men that replaced the liner did a wonderful job. You just can’t beat the prices. l swim day and night.
Thank you Greg and all that work at Secard.