Secard Pools Riverside Reviews

Secard Pools and Spas Riverside Ca

Located at:
4375 Van Buren Blvd., Riverside, Ca 92503
Phone:
951-509-7727

Avg Rating: 4.86 stars

Click here to submit your review


Submit your review
* Required Field

Outstanding Customer Service

5
 by 

I had purchased my Intex Pool from Secard a couple of weeks ago, and was very pleased. Upon completing putting the pool together, I needed a few things to complete the cleaning process of the pool. I met up with 3 of your employees, Paula, Lauren, and Anthony who each went out of their way to get me the things I needed. I explained my situation, that I need a certain part, and after all was said these employees came through for me, and I was so happy that I didn't have to spend a ton of money on line trying to find certain parts nor worry about shipping and handling fees. I commend the proficiency of each and every one of these employees, and will continue my patronage with Secard. Thank you for your services.


OUTSTANDING SERVICE

5
 by 

I went in looking for a new pool and that's where I meet Paula and she was talking to me about it and then my son and his friend said mom you should just get a new pool and after thinking about it I did so I bought the 22x24 and they Paula, Laura and Anthony was a great help reinsuring me that after taking it all down it will be ok no holes and all that. so I have it up and after 5 calls and 3 trips (within a day of talking it home) my pool s up and really ;looking forward to using it this summer. But I will defiantly buy my pool stuff there. ONE VERY HAPPY CUSTOMER!!


Happy. ...New pool owner

4
 by 

I must say if it had not been for Laura at Riverside Secard.
I would have definitely thrown in the towel ..Being A New Pool Owner, I Had Every Concern In Regard To My Pool..And who did i call? Laura!!!! ....patiently she listened to each question, and walked me step by step..Even when I couldn't figure out minor operations with my pump and vacuum system. Laura came to my home to assist me with it...My kids thought I was the coolest mom ever, buying them a Pool.
So that made me a very happy Mom..I thank Secard for servicing my family summer need...
Now that's customer service! !!! I can honestly say, Secard has a great asset in Ms. LAURA....


You have an outstanding asset in Laura.

5
 by 

I would like to send you a compliment about one of your employees. Laura from your Secard Riverside store is an employee that goes over and beyond the call of duty. When first walking in to your store, she presented as being very enthusiastic, very informative and taking ownership. She is very engaging and really takes pride in her job. She was certainly instrumental in me deciding to buy a Secard pool.

After the purchase, I would call her and she would answer all of my questions. In a lot of situations, when a purchase is made, the salesperson will not want to help the person, but not, Laura, she remained as enthusiastic as before the sale.

Laura felt my situation warranted coming to my home to rectify the issues that I was having. She brought another one of your employees, Anthony, who had a great attitude and was very helpful as well.

I feel that Laura should be recognized for her superior customer service and outstanding attitude with the customers and colleagues. She will definitely make me recommend Secard Pools to other people.


Awesome.

5
 by 

Very helpful in every area possible. I only come to Secard because of the customer service.


Highly Recommended

5
 by 

I have recommended Secard pools to all my friends and family. Now I would like to recomend it to eveyone else. If you are looking for great quality pool that is comfortable for any budget, would be something to consider. The manager Gary, at the Riverside location is great they staff is extrealmy helpfull, and has always been very helpfull and attentive.


Very Professional

5
 by 

I hired Secard to replace the liner in my pool last month. We've had it replaced about 4 times by Aquapride in the past but thought we would shop around this time. Secard came in about $500.00 less than the other company and they have been in business forever so we thought we would give them a shot. It was deffinitely worth it. The liner looks great. The people were professional and cleaned up after themselves. The scheduling department always stayed on top of the job and were very nice. We'll be going with Secard the next time we need a liner for sure.


Avg Rating: 4.86 stars

Click here to submit your review


Submit your review
* Required Field

Outstanding Customer Service

5
 by 

I had purchased my Intex Pool from Secard a couple of weeks ago, and was very pleased. Upon completing putting the pool together, I needed a few things to complete the cleaning process of the pool. I met up with 3 of your employees, Paula, Lauren, and Anthony who each went out of their way to get me the things I needed. I explained my situation, that I need a certain part, and after all was said these employees came through for me, and I was so happy that I didn't have to spend a ton of money on line trying to find certain parts nor worry about shipping and handling fees. I commend the proficiency of each and every one of these employees, and will continue my patronage with Secard. Thank you for your services.


OUTSTANDING SERVICE

5
 by 

I went in looking for a new pool and that's where I meet Paula and she was talking to me about it and then my son and his friend said mom you should just get a new pool and after thinking about it I did so I bought the 22x24 and they Paula, Laura and Anthony was a great help reinsuring me that after taking it all down it will be ok no holes and all that. so I have it up and after 5 calls and 3 trips (within a day of talking it home) my pool s up and really ;looking forward to using it this summer. But I will defiantly buy my pool stuff there. ONE VERY HAPPY CUSTOMER!!


Happy. ...New pool owner

4
 by 

I must say if it had not been for Laura at Riverside Secard.
I would have definitely thrown in the towel ..Being A New Pool Owner, I Had Every Concern In Regard To My Pool..And who did i call? Laura!!!! ....patiently she listened to each question, and walked me step by step..Even when I couldn't figure out minor operations with my pump and vacuum system. Laura came to my home to assist me with it...My kids thought I was the coolest mom ever, buying them a Pool.
So that made me a very happy Mom..I thank Secard for servicing my family summer need...
Now that's customer service! !!! I can honestly say, Secard has a great asset in Ms. LAURA....


You have an outstanding asset in Laura.

5
 by 

I would like to send you a compliment about one of your employees. Laura from your Secard Riverside store is an employee that goes over and beyond the call of duty. When first walking in to your store, she presented as being very enthusiastic, very informative and taking ownership. She is very engaging and really takes pride in her job. She was certainly instrumental in me deciding to buy a Secard pool.

After the purchase, I would call her and she would answer all of my questions. In a lot of situations, when a purchase is made, the salesperson will not want to help the person, but not, Laura, she remained as enthusiastic as before the sale.

Laura felt my situation warranted coming to my home to rectify the issues that I was having. She brought another one of your employees, Anthony, who had a great attitude and was very helpful as well.

I feel that Laura should be recognized for her superior customer service and outstanding attitude with the customers and colleagues. She will definitely make me recommend Secard Pools to other people.


Awesome.

5
 by 

Very helpful in every area possible. I only come to Secard because of the customer service.


Highly Recommended

5
 by 

I have recommended Secard pools to all my friends and family. Now I would like to recomend it to eveyone else. If you are looking for great quality pool that is comfortable for any budget, would be something to consider. The manager Gary, at the Riverside location is great they staff is extrealmy helpfull, and has always been very helpfull and attentive.


Very Professional

5
 by 

I hired Secard to replace the liner in my pool last month. We've had it replaced about 4 times by Aquapride in the past but thought we would shop around this time. Secard came in about $500.00 less than the other company and they have been in business forever so we thought we would give them a shot. It was deffinitely worth it. The liner looks great. The people were professional and cleaned up after themselves. The scheduling department always stayed on top of the job and were very nice. We'll be going with Secard the next time we need a liner for sure.